Tile Club Slashes Shipping Costs with Smart Shopify Functions

Client Profile 

Tile Club offers a variety of tile and flooring materials. Products vary in size and weight, so managing rising shipping costs is a major focus. 

They required an advanced shipping solution to show customers different rates based on many compounding factors.

Project Overview

Tile Club needed an advanced shipping system to handle their diverse products and provide shipping rates based on factors like product type, quantity, order value,  and shipping address. 

Their previous Shopify Script-based solution was outdated and error-prone,  leading to a poor customer experience. 

Tile Club sought a more dynamic, user-friendly, and scalable solution to meet their eCommerce demands.

Strategy and Approach

The team analyzed Tile Club's shipping requirements, focusing on product categories, destinations, and quantity-based rates.

Using Shopify Functions, a custom system was built that allowed dynamic rule management through a user-friendly UI. 

This ensured accurate shipping rates without needing developer intervention. without relying on developers or outside support.

The solution was built using advanced JavaScript and layered shipping rules to ensure that only relevant and cost-appropriate rates were presented at checkout.

Challenges

The primary challenge was handling all the possible cart combinations while satisfying Shopify Functions’ memory limitations. During development, we reached the 11 million instruction limit, but Shopify’s Function Runner helped us identify and resolve the problem before launch.

Results and Outcome

The shipping solution launched smoothly, with a success rate above 99%.

Tile Club praised the team for their problem-solving skills and the efficient app management system, which lets them update shipping rules without technical assistance.

Takeaways & Learnings

This project highlighted the importance of adaptability and thorough QA testing.

The team gained deeper expertise with Shopify Functions and emphasized the value of clear communication and quick iterations to meet evolving client needs.