Paul Rich

Scaling a young luxury brand in an old-school industry.

Fast-growing luxury brand, Paul Rich, partners with Prismfly to improve conversion rate and increase visibility into key analytics.

Services

Conversion Rate Optimization

Platform

Shopify Plus

The Result

49x
Engagement ROI
50%
Tests With Positive Financial Impact

Challenge

Paul Rich is a relatively young, fast-growing luxury brand. They were struggling with on-site conversion rate since most easy methods do not fair well for high-end brands. They enlisted Prismfly to optimize their site and analytics given our experience unlocking growth in the fashion & luxury space.

Approach
  • Tabbed Collection for first time visitors on desktop.
  • Repositioned Shop Pay messaging on site.
  • Implementation of a checkout progress bar to help provide clarity throughout the buyer journey.
  • Tested subscribe & save by default.
  • Split test the viability of cost on free shipping threshold.
  • Addition of a sticky add-to-cart bar on desktop.
  • Trust badges at checkout in order to increase conversions.
Learnings

Price and transparency was a main point of focus during the engagement. Best practices don't always yield the same results for every brand.

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